A look at what it means to be a social media and community manager, as well as major perks, myths, and trends associated with the profession.
This is a crash course addressing one of the online world’s most crucial and complex careers. We have sifted through the noise to present you with information on the most relevant platforms, tools, resources, and practices wielded by the internet’s savviest leaders of men.
Take careful note of this course’s legal considerations, cases, and examples. Community managers are highly public figures with a myriad of tasks and responsibilities; we want to make sure you ride the waves of this online pursuit… instead of wiping out.
Gigaverse's requirements for earning Social Media and Community Manager credentials.
Insights on specific ways social media and community managers may use popular platforms, such as Facebook, Twitter, Pinterest, Google+, and Instagram.
Helpful tools that enable social media and community managers to monitor online activity and communicate with clients, employers, and community members.
An overview of resources that will help social media and community managers share files, tackle complex tasks, and network with other professionals.
Practices common amongst successful social media and community managers, such as goal setting, performance monitoring, PR research, and guideline creation.
Tips for social media and community managers on avoiding newbie mistakes, reputation ruiners, crisis mismanagement, community rebellions, and more.
Tips for social media and community managers on dealing with common legal issues, such as client rules, contracts, community liability, and copyright.
Advice from social media strategists and community managers on building careers in the social media space (either as in-house specialists or consultants)
Tips on what to do before becoming a full-time social media and community manager, plus an overview of common career paths, earnings to expect, and more.